Frequently Asked Questions (FAQs)

What are Friulane shoes, and why are they so popular?

 

Friulane shoes are handmade Italian velvet slippers with a rich history dating back to the Friuli region. Known for their soft soles, elegant design, and superior craftsmanship, they blend comfort with timeless style.

Their popularity comes from their versatility—you can wear them at home or out and about. Plus, their artisanal quality makes each pair unique. People love them because they’re chic, durable, and eco-friendly, often made with upcycled materials.

Whether dressed up or down, Friulane shoes add a touch of effortless Italian elegance to any outfit.

What makes our Italian lingerie and underwear unique?

 

Collezioni SRL’s Italian lingerie and underwear are all about luxury, comfort, and craftsmanship. Made from the finest fabrics like silk, lace, and breathable cotton, each piece feels like a second skin.

The designs celebrate elegance and femininity, offering both style and support. With attention to detail, our lingerie combines delicate embroidery, seamless finishes, and flattering cuts. Unlike mass-produced options, our Italian lingerie is made to last, ensuring you feel confident every time you wear it.

Whether for everyday wear or special occasions, our collection offers timeless beauty with a perfect fit.

What is the return policy for our products?

 

We want you to love your purchase, but if it’s not quite right, we’ve got you covered. Our return policy allows you to send back unworn, unwashed items in their original packaging within 30 days.

Friulane shoes, lingerie, and underwear must have all tags attached. Refunds are issued to the original payment method, minus shipping costs. Some items, like intimate apparel, may be non-returnable for hygiene reasons.

Need a different size? We offer exchanges too. Simply contact our customer service team, and we’ll make the process smooth and hassle-free.

Can I wear Friulane shoes for outdoor activities?

 

Yes, but with some care! Friulane shoes were traditionally indoor slippers, but modern versions come with sturdy rubber or stitched felt soles. They work great for casual strolls, coffee runs, or even light outdoor wear.

However, they’re not meant for rough terrain, rain, or heavy walking. If you love wearing Friulane shoes outside, choose a pair with a durable sole and avoid wet conditions.

They’re perfect for adding a touch of Italian elegance to any outfit while keeping your feet comfortable and stylish.

What sizes do we offer for your women's underwear and sleepwear?

 

Our women’s underwear and sleepwear come in a wide range of sizes to ensure a perfect fit for everyone. We offer sizes from XS to XXL, with some styles available in extended sizes. Our Italian lingerie is designed to be both flattering and comfortable, so check our size guide for detailed measurements.

If you’re unsure, our customer service team is happy to help. Finding the right fit is essential for comfort and confidence, and we want you to feel your best in every piece you wear.

How long will it take to receive my order?

 

Delivery times depend on your location and shipping method. Standard shipping usually takes 5–7 business days, while express options arrive within 2–3 days. International orders may take longer due to customs processing.

Once your order ships, you’ll receive a tracking number to keep an eye on its journey. We work hard to get your Friulane shoes, Italian lingerie, and other items to you as quickly as possible. If you need your order urgently, contact us, and we’ll do our best to speed things up.

Can I exchange my products for a different size or color?

 

Yes, absolutely! If your Friulane shoes or Italian lingerie don’t fit just right, we offer easy exchanges. You can swap your item for a different size or color within 30 days, as long as it’s unworn, unwashed, and in its original condition.

Just reach out to our customer service team, and we’ll guide you through the exchange process. We want you to love what you wear, so we make it simple to find your perfect fit.

 

How do I choose the right boyshort underwear for women?

 

Choosing the right boyshort underwear depends on comfort, fit, and fabric. Look for a soft, breathable material like cotton or microfiber for all-day comfort. A seamless design works best under tight clothing, while lace-trimmed options add a feminine touch. If you prefer extra coverage, go for a mid-rise or high-waisted style.

Our Italian boyshort underwear is designed to stay in place without digging in, so check our size chart to find your best fit. Need help? Our team is happy to assist in finding the perfect pair for you.

Are your boyshort underwear designed for all body types?

 

Yes! Our boyshort underwear is made to flatter and fit all body types comfortably. With stretchy, high-quality fabrics and a range of sizes, they provide a smooth and seamless look under any outfit. The wide waistband ensures a secure fit without rolling or pinching.

Whether you prefer a relaxed fit or something more snug, our Italian boyshort underwear offers style and support for every shape. Everyone deserves underwear that feels as good as it looks!

What’s the difference between Friulane shoes and other types of flats?

 

Friulane shoes stand out from other flats thanks to their handcrafted construction, rich history, and unique materials. Unlike mass-produced ballet flats, Friulane shoes feature soft velvet, hand-stitched soles, and an eco-friendly design using upcycled fabrics.

They’re lightweight yet durable, offering a snug, slipper-like fit with effortless Italian charm. Whether you’re wearing them at home, out for coffee, or pairing them with an elegant outfit, Friulane shoes bring a timeless sophistication that sets them apart from standard flats.

What size should I order if I’m between two sizes?

 

If you’re between sizes, we recommend sizing up for Friulane shoes. They have a snug, glove-like fit that molds to your feet over time, so a little extra room ensures comfort. For Italian lingerie and underwear, refer to our size guide—some fabrics have stretch, while others offer a more structured fit.

If you prefer a relaxed feel, go up a size, but for a more contoured look, stick with the smaller option. Still unsure? Our customer service team is happy to help with personalized recommendations, ensuring you find the perfect fit for comfort and confidence.